Silent Sparks Privacy Policy

1. Information we collect

If you wish to access or customize the features of the services offered by Hidden Leaf Technologies, you are required to register with us. During the registration process, we will request specific information, including but not limited to your phone number and country code, along with demographic data derived from your dial code. This information is vital for us to deliver the Services you desire, provide content that matches your interests, and collect aggregated data that aids Hidden Leaf Technologies in enhancing its Services. We may also seek additional information about your system or how you utilize Hidden Leaf Technologies' products and services. Furthermore, we may gather data during your use of the Service, which includes actions taken on the Service and your interactions with others through the Service. For details on accessing or updating this information, please refer to Sections below.

Hidden Leaf Technologies automatically collects information related to all users as a whole, such as the areas most frequently visited by users and the services most frequently accessed. We also collect session source data for the purpose of monitoring system performance.

When you access our Services through a mobile device, we receive, collect, and store unique identification numbers associated with your device or our mobile application. This may include, but is not limited to, a UDID, Unique ID for Advertisers ("IDFA"), Google Ad ID, or Windows Advertising ID. We may also gather information about your mobile carrier, device type, model, manufacturer, mobile device operating system brand and model, phone number, and, subject to your mobile device settings, imprecise geographical location data (e.g., location derived from an IP address or data indicating a city or postal code level or dial code level), or similar location-related information pertaining to your mobile device.

For more details on how we use and safeguard this data, please review the subsequent sections of this Privacy Policy.

2. Information from Other Sources.

We also acquire information from other sources. These sources may include, but are not limited to:
1. Contacts from Your Mobile Device: We may collect contact information from your mobile device to facilitate connections and enhance the functionality of our Services.
2. Publicly-Available Sources: We may gather data that is publicly available, such as information in the public domain, to improve our Services and provide you with a better user experience.
This information obtained from other sources is used in conjunction with the data you provide directly to Hidden Leaf Technologies as described in the preceding section. For more information on how we utilize and protect data from these sources, please refer to the relevant sections of this Privacy Policy.

3. How Hidden Leaf Technologies uses the information collected

Hidden Leaf Technologies collects information for various business and commercial purposes, all in accordance with the practices outlined in this privacy policy. Our business purposes for collecting and utilizing information encompass the following:
1. Operational Functionality: We collect and use your information to operate, maintain, and provide you with the features and functionality of the Services. This includes direct communication with you, customer service and support, billing, network management, customer surveys, and the fulfillment of services requested by you, such as responding to your comments, questions, and requests. We may also send you technical notices, updates, security alerts, information regarding changes to our policies, and support and administrative messages.
2. Security and Fraud Prevention: We use your data to prevent and address fraud, breaches of policies or terms, and threats or harm to our Services or the community. We also monitor trends, usage, and activities to maintain security.
3. Service Enhancement: Information collected aids in monitoring and improving the Services, as well as other Hidden Leaf Technologies websites, apps, marketing efforts, products, and services. It contributes to the development and delivery of advertising, direct marketing, and communications about our products and those of other entities.
Hidden Leaf Technologies provides features within the Services that enable users to share information with other users. We advise caution when disclosing personal information to other users.
The personal information you provide to Hidden Leaf Technologies will not be disclosed to any third parties outside of Hidden Leaf Technologies and its agents unless as disclosed in this privacy policy, with your explicit permission, or under special circumstances such as legal compliance, policy enforcement, responding to claims of third-party rights violations, or safeguarding the rights, property, or personal safety of Hidden Leaf Technologies, its users, or the public.
Hidden Leaf Technologies may use aggregated or de-identified information without restrictions, except where prohibited by law. This usage includes determining the demographic composition of our user base and sharing statistics and general marketplace information about Hidden Leaf Technologies. Such aggregated or de-identified information does not identify specific users.
Furthermore, we may use information that does not identify you (including aggregated or de-identified information) for any purpose, except as prohibited by applicable law.
Please review this section carefully to understand how Hidden Leaf Technologies utilizes the information collected to enhance and deliver the Services while ensuring your data's security and privacy.

4. Hidden Leaf Technologies Sharing of Information

We share the information we collect in accordance with the practices outlined in this privacy policy. The reasons for sharing and the categories of parties with whom we share information include the following:
1. Aggregated or Deidentified Information: Certain aggregated or deidentified information about users is automatically generated by the standard operation of the Internet servers hosting the Services. This information is primarily used to enhance the online experience of Services users. Hidden Leaf Technologies may disclose aggregated or deidentified user statistics for legitimate purposes, such as describing the Services to prospective partners and other parties.
2. Partnership Features: Some features of the Services may be offered in collaboration with partner companies. In such cases, it may be necessary for you or us to share your information with these partner companies to provide the features. You have the choice to not allow the transfer of your information by refraining from using that particular feature.
3. Service Providers: We engage service providers to perform various functions on our behalf, such as data storage, file storage, data analysis, text message delivery, and support for our internal operations. These service providers have access to personal information but are contractually obligated to use it solely for the purpose of fulfilling their functions and not to retain, use, or process it for other purposes. We may permit them to use information that does not identify you (including aggregated or deidentified information) for any purpose, except as prohibited by applicable law.
4. Affiliates and Related Entities: We share information with our affiliates and related entities, including when they act as our service providers or for their own internal purposes.
5. Promotions: Our promotions may be jointly sponsored or offered by other parties. When you voluntarily participate in a promotion, we share information as specified in the official rules governing the promotion and for administrative purposes as required by law (e.g., winners list). By entering a promotion, you agree to the official rules governing that promotion, and, except where prohibited by applicable law, permit the sponsor and/or other entities to use your name, voice, and/or likeness in advertising or marketing materials.
6. Public Information: Information you choose to make public through the Services, such as data in your profile, is shared as public information. Please exercise discretion when making information public, as you bear sole responsibility for any information you make public. Once you have posted information, you may not be able to edit or delete it, subject to additional rights set out in the "Your Rights and Choices" section below.
7. Enhanced Security: We share the information we collect to provide enhanced security. For example, a 4-digit security code is sent to the user's phone number during sign-in. To send this two-factor authentication code, the user's phone number is shared with 2factor.in for SMS delivery. The privacy policy of 2factor.in can be found at: https://2factor.in/v3/tos.
Please review this section carefully to understand how Hidden Leaf Technologies shares information with various entities, while taking measures to ensure the security and privacy of your data.

5. Your Rights and Choices

Do Not Track: Your browser settings may allow you to automatically transmit a "Do Not Track" signal to online services you visit. However, industry consensus on how site and app operators should respond to these signals is lacking. Therefore, unless and until the law mandates us to do so, we do not monitor or take action in response to "Do Not Track" signals. For more information on "Do Not Track," you can visit http://www.allaboutdnt.com.

App and Location Technologies: You can halt the collection of information via an app by uninstalling the app. You can also reset your device Ad ID at any time through your device settings, allowing you to limit the use of information collected about you. Disabling tracking technologies may result in some parts of the Services not functioning correctly.

Analytics and Interest-Based Advertising: Google provides tools to enable you to opt out of the use of specific information collected by Google Analytics at https://tools.google.com/dlpage/gaoptout and by Google Analytics for Display Advertising or the Google Display Network at https://www.google.com/settings/ads/onweb/.

Push Notifications: If you have opted-in to receive push notifications on your device, you can opt out at any time by adjusting the permissions on your device or by uninstalling our app.

Text Messages and Calls: You can opt-out of receiving text messages or calls at any time:
For text messages, contact us as specified in the "Hidden Leaf Technologies Contact" section below and indicate that you wish to opt out of text messages. For calls, request opt-out during any call you receive from us, or contact us as detailed in the "Hidden Leaf Technologies Contact" section below and specify that you want to opt out of calls. Please note that sending SMS is an important feature of the app, and disabling it may result in certain functionalities not working as expected. Please note that your opt-out choice is limited to the device, and phone number used and will not affect subsequent subscriptions. Review this section to understand your rights and choices concerning your data, including options to opt out of certain data collection and marketing communications.

6. Security

Hidden Leaf Technologies implements reasonable administrative, technical, and physical procedures to safeguard the information stored on our servers, which are located in India. These security measures may encompass data encryption, firewalls, data access and use restrictions, and physical access controls to our facilities. However, please be aware that no transmission over the internet can be guaranteed to be completely secure, and we cannot assure the absolute security of the information about you. If you have inquiries or concerns about our security practices, please feel free to reach out to us at the address provided below.
This section underscores our commitment to protecting your data while acknowledging the inherent limitations of online security.

7. Hidden Leaf Technologies privacy policy changes

If Hidden Leaf Technologies makes any changes to this privacy policy, we will post those changes at https://www.silentsparks.in/privacy-policy, so that you will always know what information we collect, how we use that information, and how we will disclose it to others. By using the Services, you indicate your agreement with the Hidden Leaf Technologies Privacy Policy as it is currently posted. If you do not agree with this privacy policy, we kindly request that you refrain from using the Services. Your continued use of the Services after any modifications to this privacy policy are posted will signify your acceptance of those changes.
This section outlines our commitment to keeping you informed about any alterations to the privacy policy and your ability to choose whether to continue using the Services based on the updated policy.

8. Contact Hidden Leaf Technologies

If you have any questions or concerns regarding this privacy policy, the information we collect from you, or the Services, please do not hesitate to reach out to us. Please contact us at legal@silentsparks.in or write to

Legal Department
Hidden Leaf Technologies
#39, 8th Main Road, Vasanth Nagar, Bengaluru, Karnataka 560052

If you have any apprehensions about how the data you have provided to Hidden Leaf Technologies through the Services has been utilized, please feel free to contact us at one of the addresses mentioned above.
This section provides you with a direct means of communication with Hidden Leaf Technologies for any inquiries or concerns you may have about your data and privacy.